Easy as ABC (and D): Pre-trip preparation is the key to vacation success

Before you take to the skies (or roads, rails or seas), it's important to make sure that you're speaking the same language - in terms of accessibility - as the people at your destination.

Amenities

Start out by listing the features you'll need while away from home. When making reservations, explain your situation in detail. If you tell an airline representative that you are blind don't assume that he'll expect you to be traveling with a guide dog. Be specific.

Before You Go

It is a good idea to have an itinerary, or at least a list of attractions that you would like to visit during your travels. Contact each of the establishments a month or so before departure to inquire about access and the availability of programs for people with disabilities. Be persistent. It may take multiple calls to get the information you're looking for, but the time and effort you put in up front will pay off during your travels.

Call in Advance

Compile a personal list of accessibility questions so you won't need to reinvent the wheel with each call. Here are some to consider:

Are switches and hanging rods lowered? Are there grab bars and a raised toilet seat in the bathroom? Is there a roll-in shower or a tub? Are shower benches available?

Are there Braille number plates on the doors? Is there an area nearby where a guide animals can relieve themselves?

Are TDD/TTY units available in-rooms and at public phones? Does the hotel have visual alert kits for fire alarms, phone calls, alarm clocks, and knocks at the door?

Departure Day

Get an early start! It's a good way to beat traffic and to take advantage of priority boarding.

Travel directly to your destination whenever possible. Changing planes, trains or buses can be a real hassle, especially if you are late for your connection because of a delay.

If problems do arise, alert travel personnel immediately. Each airline is required to have a complaints resolution officer at every U.S. airport.

All set? Bon voyage! Come back with souvenirs.